Payment Policy

 

 

Last Updated: June 2026

At FlorisPure, we are committed to providing a secure, transparent, and hassle-free checkout experience. This Payment Policy explains the payment methods we accept, how pre-orders are processed, and the measures we take to protect your transactions.

 

Available Payment Methods

1. Secure Online Payment via ZiniPay

For a fast and secure checkout experience, FlorisPure partners with ZiniPay, a trusted digital payment gateway.

Supported Payment Methods

You can complete your payment using:

  • Debit Cards
  • Credit Cards
  • bKash
  • Nagad
  • Rocket
  • Other payment methods supported by ZiniPay

Payment Security

All online payments are processed securely through ZiniPay using encrypted payment technology. FlorisPure does not directly process or store your complete card details, banking credentials, or other sensitive payment information.

 

 

2. Cash on Delivery (COD)

For your convenience, FlorisPure also offers Cash on Delivery (COD) throughout Bangladesh through our trusted delivery partners, including Steadfast and Pathao.

Cash on Delivery is available for all eligible in-stock products unless otherwise specified.

Please pay the invoice amount to the delivery agent upon receiving your order.

 

 

Pre-Order Payment Policy

Certain products are offered on a pre-order basis due to limited availability or international sourcing.

To confirm your reservation, the following payment policy applies:

  • A 50% advance payment is automatically calculated during checkout.
  • The advance payment must be completed online via ZiniPay before the pre-order is confirmed.
  • Once the advance payment has been successfully received, your reservation will be confirmed and the procurement process will begin.
  • The remaining 50% balance may be paid upon delivery through Cash on Delivery (where available) or via an online payment method before shipment.
  • Pre-order deposits are applied toward the total purchase price of the product and are non-transferable unless otherwise required by applicable law or stated in our Refund Policy.


Technical & Transaction Management

Payment Verification

Online payments are typically verified instantly.

In rare cases, payment confirmation may take up to 30 minutes, depending on your bank, mobile financial service, or payment provider.

If your payment remains unverified after this period, please contact our support team with your payment reference number for assistance.

 

 

Payment Failure or Technical Issues

If your payment is successfully completed but your order is not confirmed due to a technical issue, please do not attempt to make another payment unless instructed by our support team.

After verification, we will, where applicable:

  • Confirm your order manually.
  • Coordinate with the payment provider to reverse the transaction if necessary.
  • Assist you with the appropriate next steps.


Duplicate Payments

If you are charged more than once for the same order, please contact our support team as soon as possible and provide your payment reference or transaction ID.

After verification, any confirmed duplicate payment will be refunded or adjusted against your order in accordance with our payment procedures.

 

Transaction Security & Currency

  • All prices displayed on FlorisPure are in Bangladeshi Taka (BDT).
  • FlorisPure never stores your complete card information or sensitive banking credentials.
  • All online transactions are processed securely through ZiniPay using industry-standard encryption and security protocols.

Payment Confirmation

Once your payment has been successfully processed, you will receive an order confirmation via your registered email address, mobile number, or both, depending on the contact information provided during checkout.

If you do not receive your confirmation within a reasonable time, please contact our support team for assistance.

 

 Notes : 

FlorisPure reserves the right to update this Payment Policy at any time to reflect operational, legal, payment service, or regulatory changes. The most recent version will always be published on our website and will become effective immediately upon publication unless otherwise stated.

This Payment Policy forms part of our Terms & Conditions.

For information regarding refunds, cancellations, or returns, please refer to our Refund Policy.

By placing an order with FlorisPure, you acknowledge that you have read, understood, and agree to this Payment Policy.

 

 

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