Refund & Return Policy

Last updated: 02/06/2026

At Florispure, customer satisfaction is our top priority. Please read our refund and return policy carefully before making a purchase.

1. Returns

We accept returns within 7 days of receiving your order.

To be eligible for a return:

• The product must be unused and in its original condition.

• The product must be in its original packaging.

• Proof of purchase is required.

Products that are damaged due to misuse, improper handling, or normal wear and tear are not eligible for return.

2. Non-Returnable Items

The following items cannot be returned:

• Used products

• Discounted or clearance items

• Gift cards (if applicable)

3. Refunds

Once we receive and inspect your returned item:

• We will notify you of the approval or rejection of your refund.

• If approved, your refund will be processed within 5–7 business days.

• Refund will be issued via the original payment method.

Shipping charges are non-refundable.

4. Exchange

We only replace items if they are defective or damaged upon delivery.
If you need an exchange, contact us within 48 hours of receiving the product.

5. Return Shipping

• Customers are responsible for return shipping costs unless the item was defective or incorrectly delivered.

• We recommend using a trackable shipping service.