Pre-Order Policy & Guidelines

 

Last Updated: June 2026

At FlorisPure, we bring you the pinnacle of luxury skincare by offering exclusive access to our highly sought-after, small-batch formulations before they officially land. Our Pre-Order service allows you to secure your premium beauty care essentials ahead of time, custom-procured and reserved uniquely for you.

By reserving your products through our custom production pipeline, you invest in fresh, highly potent organic skincare dedicated to cultivating a radiant, glowing skin complexion.

 

1. Secure Your Reservation (50% Advance)

To guarantee your allocation from our upcoming custom micro-batches, we utilize a split-payment framework designed for premium self care enthusiasts:

  • The Commitment Deposit: A 50% advance payment of the total product value is required at the time of placing your pre-order. This secures your product directly from our production pipeline, ensuring your journey toward healthy skin remains uninterrupted.
  • The Final Balance: The remaining 50% balance will be settled upon arrival/delivery, depending on your selected payment method at checkout.

2. Custom Procurement Timeline

Because FlorisPure products are crafted with seasonal, genuine organic skincare ingredients, every pre-order batch is custom-imported and freshly prepared.

  • Estimated delivery windows are displayed transparently on the product page at the time of purchase.
  • While we always strive for swift transit across Bangladesh, these artisanal luxury skincare items are custom-handled every time to preserve maximum ingredient potency for your skin.

3. Grace Period & Cancellation Policy

We understand that your skincare priorities can change. To offer you flexibility while respecting our production schedule, cancellations are structured with absolute mathematical clarity:

  • The 5-Day Grace Window: You may cancel your pre-order for a 100% full refund of your deposit within 5 calendar days of placing your order.
  • Post-5-Day Cancellations: After the 5-day grace period has passed, your custom order is locked into our global logistics pipeline. If you must cancel after this window, 50% of your paid deposit will be refunded, while the remaining 50% of the deposit is retained by FlorisPure to cover custom procurement, international transit, and administrative overheads for these specialized beauty care items.

4. Combined Orders (In-Stock + Pre-Order Items)

To ensure absolute clarity regarding your shipping fees and your self care routine's continuity:

  • If your cart contains both currently available (in-stock) items and pre-order items, they will be held and shipped together once the pre-order item arrives to ensure a unified approach to healthy skin.
  • If you prefer to receive your in-stock items immediately, please place two separate orders so shipping fees can be calculated and dispatched accurately for each delivery.

5. Need Assistance with Your Journey to Glowing Skin?

Our concierge team is here to give you real-time updates on your custom shipment. For any questions regarding your active pre-order or your overall skincare ritual, simply reach out with your Order Number: